Feedback JourneyFeedback Journey

Cookie Policy

This page explains the small bits of browser storage Feedback Journey uses. We keep this simple: necessary functionality stays on, optional analytics is off until you say yes.

What do we use cookies or similar storage for?

Necessary

These are used so Feedback Journey can work properly.

  • Language preference: the app can remember your chosen language with the LANG cookie.
  • Login/session handling: the app and authentication flow may use session-related cookies or similar storage so you can sign in and stay signed in.
  • Analytics consent choice: the public website stores your choice about optional analytics so we remember it.

Optional analytics

If you accept analytics on feedbackjourney.com, we use Amplitude to understand which pages people visit, how the site is used, and where we should improve it.

That can involve cookies or similar identifiers that help Amplitude recognize repeat visits on this website.

Can the same cookie be used on both domains?

Yes, in many cases. Because feedbackjourney.com and go.feedbackjourney.com are part of the same parent domain, a cookie can be set for feedbackjourney.com so both hosts can read it. We use that approach where it is useful and appropriate, for example for shared preferences. It does not work the same way for completely unrelated domains.

What happens if I say no?

If you decline analytics, Amplitude is not loaded and we stick to the necessary functionality only. The website should still work normally.

What happens if I say yes?

If you accept analytics, the website may store first-party analytics identifiers and send website-usage data to Amplitude. We use that for product and website improvement, not for ad targeting.

How do I change my mind later?

Use the Cookie settings button on the website to reopen the choice and change it. Your current choice is remembered so we do not ask on every page load. Where the cookie scope allows it, the same preference can also be reused on go.feedbackjourney.com.

Do you use marketing or ad cookies?

No. At the moment, this setup is about necessary functionality and optional website analytics.

Quick summary

  • Necessary cookies/storage: yes
  • Optional analytics: yes, but only after consent
  • Marketing cookies: no