Feedback Journey is a client-feedback platform for IT consultants, freelancers and consultancies. You collect honest client scores, set improvement goals from what they show, and prove your results with a QR-verifiable Journey Card.
Run a short survey after each project, sprint or workshop. Put the Journey Card it produces on your CV, your proposal, or your Upwork profile.
Free to start — no credit card.
Feedback Journey runs one short loop after every piece of work you deliver. First you survey the people you worked with. Then you set an improvement goal from what their scores show. Finally you publish a Journey Card that proves the result. The loop repeats, so your evidence gets stronger with every project.
Feedback Journey is built for knowledge workers who are hired into someone else's organization and have to prove the value they deliver. Three groups get the most out of it.
Each round has four steps, and each one takes minutes rather than hours.
Feedback only improves performance when it points at the work rather than at the person. The largest review of the evidence, a meta-analysis of 607 effect sizes across 23,663 observations, found that feedback raised performance on average but that more than a third of feedback interventions actually made performance worse (Kluger & DeNisi, Psychological Bulletin, 1996). Feedback Journey is designed around that finding. Questions are fixed and task-focused, and responders are told to save a 10 for genuinely world-class work, so the scores you collect mean something.
Feedback Journey has three survey types, one for each way knowledge work is delivered. Every type asks four fixed questions scored from 0 to 10, so results stay comparable over time. Pick the kind of work you do to see what it covers.
A long-term survey asks the team around you how the collaboration is actually going. Run it a few times a year and you can see your scores move.
Clients and hiring managers tell us the same three things. Documented feedback makes a consultant easier to trust, easier to compare, and easier to talk about.
Feedback Journey costs nothing to start and €67 per year for one person. A whole organization is €1,500 per year, with no charge per seat. Every plan includes all three survey types, so pick the one that fits you today and upgrade whenever you need to.
Free
No credit card required.
€67 per year
Or pay €24 every three months.
€1,500 per year
One price for your whole team.
All prices exclude VAT. We bill through Stripe.
An organization can invite every colleague without the price going up. That keeps the cost predictable however fast the team grows.
