Feedback JourneyFeedback Journey for freelancers
Feedback Journey turns honest project feedback into a verifiable Journey Card that helps freelancers win and keep clients. After each project, sprint or workshop, you send a short standardized survey. The results become a QR-checkable testimonial for your CV, a proposal, or your Upwork or LinkedIn profile. It is free to start and €67 a year after that.
Why does client feedback matter more when you're freelance?
A freelancer competes on trust, usually without a sales team, and often with clients they will never meet. A client deciding whether to hire you is really buying down risk. Documented, comparable feedback turns “trust me” into “check for yourself”. That is the difference between competing on price and competing on proven quality.
How do I collect client feedback after every project?
Feedback Journey runs one simple loop you can repeat after every engagement:
- Survey. Send a short, fixed-question survey to the people you worked with. That means the product owner, the lead and the client contact. Invite them by name and ask for constructive feedback. It takes them about two minutes to answer.
- Improvement Goal. Turn a weak spot into a concrete goal. Track it across your next projects, so your scores climb on purpose rather than by luck.
- Journey Card. Publish your results as a QR-verifiable Journey Card, then add it to a proposal, your CV or your profile. It covers a fixed range of surveys and cannot be cherry-picked, so a client can trust it.
How does proof help me raise my rate?
When you ask for a higher rate, the client is weighing the risk of saying yes. A Journey Card answers that worry with evidence. An average across a dozen verified clients, with the latest response only weeks old, is hard to argue with. You stop competing on price alone and start competing on a track record a client can check.
How do I prove my quality to a client in another country?
Remote clients cannot see how you work day to day, so they lean harder on outside proof. The people you actually worked with can answer in a couple of minutes from anywhere. Their verified answers become a Journey Card the new client can scan and check, with no account needed. Distance stops being a discount on your credibility.
Why not just use SurveyMonkey, Typeform, or a Google Form?
Generic survey tools are blank canvases. Every freelancer writes different questions, so no two sets of results are comparable, and a client cannot trust a screenshot. Feedback Journey uses fixed question sets built for knowledge work, so an 8.4 means the same thing for everyone. It then packages the result into a Journey Card a client can confirm without creating an account.
What does it cost for a freelancer?
For most freelancers, €67 a year is less than one billable hour. The free plan needs no credit card, so you can test the tool on a real client before you pay anything. Here are the three plans.
What does Feedback Journey cost?
Feedback Journey costs nothing to start and €67 per year for one person. A whole organization is €1,500 per year, with no charge per seat. Every plan includes all three survey types, so pick the one that fits you today and upgrade whenever you need to.
Free Trial
Free
No credit card required.
- Up to 3 surveys
- Up to 5 invited respondents
- Access to all survey types
Single User
€67 per year
Or pay €24 every three months.
- Unlimited surveys
- Unlimited respondents
- Improvement goals & Journey cards
Organization
€1,500 per year
One price for your whole team.
- Everything in Single User
- Organization-wide dashboard
- Department management
- Role-based access control
All prices exclude VAT. We bill through Stripe.
An organization can invite every colleague without the price going up. That keeps the cost predictable however fast the team grows.
What else do freelancers ask?
How do you get started?
Create your first survey in a few minutes. It is free, and it needs no credit card.