Feedback JourneyFeedback Journey for freelancers
Feedback Journey helps freelancers and independent consultants win and keep clients by turning honest project feedback into a verifiable Journey Card. After each project, sprint, or workshop, you send a short, standardized survey — and the results become a QR-checkable testimonial you can put on your CV, a proposal, or your Upwork or LinkedIn profile. From €67 a year, and free to start.
Why client feedback matters more when you're freelance
As a freelancer you compete on trust, often without a sales team and often with clients you'll never meet in person. A client deciding whether to hire you — or to pay your rate — is buying down risk. Documented, comparable, verifiable feedback turns "trust me" into "check for yourself," which is the difference between competing on price and competing on proven quality.
How do I collect client feedback after every project?
Feedback Journey runs one simple loop you can repeat after every engagement:
- Survey. Send a fast, fixed-question survey to the people you worked with — the product owner, the lead, the client contact. It takes them about two minutes, and they can respond anonymously if they prefer.
- Improvement Goal. Turn any weak spot into a concrete goal and track your progress across the next projects, so your scores climb on purpose, not by luck.
- Journey Card. Publish your results as a QR-verifiable Journey Card and add it to your proposals, CV, or profile. It covers a fixed range of surveys and can't be cherry-picked, so clients can trust it.
How does proof help me raise my rate?
When you ask for a higher rate or a longer contract, the client is weighing the risk of saying yes. A Journey Card showing an 8.6 average across a dozen verified clients, with the latest response just weeks ago, is far harder to argue with than a number backed by nothing. You stop competing only on price and start competing on a track record clients can verify themselves.
How do I prove my quality to a client in another country?
Remote and cross-border clients can't see how you work day to day, so they lean harder on external proof. Feedback Journey lets the people you actually worked with respond in a couple of minutes from anywhere in the world, then turns their verified answers into a Journey Card the client can scan and check for themselves — no account needed. Distance stops being a discount on your credibility.
Why not just use SurveyMonkey, Typeform, or a Google Form?
Generic survey tools are blank canvases: every freelancer writes different questions, so no two results are comparable and a client can't trust a screenshot. Feedback Journey uses fixed question sets built for knowledge work, so an 8.4 means the same thing across professionals, and it packages the result into a QR-verifiable Journey Card a client can confirm without creating an account.
What does it cost for a freelancer?
€67 a year is less than a single billable hour for most freelancers — and a free plan (no credit card) lets you test it on a real client first. Here are the plans:
What does Feedback Journey cost?
Choose the plan that fits you today. Upgrade or join an organization at any time.
Free Trial
Free
No credit card required
- Up to 3 surveys
- Up to 5 invited respondents
- Access to all survey types
Single User
€67 per year
or €24 per 3 months
- Unlimited surveys
- Unlimited respondents
- Improvement goals & Journey cards
Organization
€1,500 per year
Predictable pricing for your whole team
- Everything in Single User
- Organization-wide dashboard
- Department management
- Role-based access control
All prices excl. VAT. Subscription billed via Stripe.
Organizations can invite all colleagues without increasing the price, making costs predictable and easy to manage.
Freelancer FAQ
Get started
Create your first survey in a few minutes — free, no credit card required.