Feedback JourneyFeedback Journey

Start your Feedback Journey

Starting with Feedback Journey takes a few minutes: create a free account, send a short two-minute survey to the people you worked with, learn from the results, and turn them into a QR-verifiable Journey Card you can share. This guide walks you through every step, from your first survey to a track record others can check for themselves. It's free to start — no credit card required.

Start free — no credit cardSee an example Journey Card

How do I start my Feedback Journey?

Feedback Journey runs one simple loop you repeat after every engagement. Here's how to begin:

  1. Create your free account. Sign up at go.feedbackjourney.com. No credit card is required, and the free plan lets you run up to 3 surveys with 5 respondents so you can see a real Journey Card before you pay anything.
  2. Choose a survey type. Pick the survey that matches how you work: a long-term collaboration survey for ongoing teams, a delivery survey for a one-off service or project, or a workshop survey for a session or course. The questions are fixed and comparable, so your scores mean the same thing every time.
  3. Invite the people you worked with. Add the colleagues, clients, or participants you want feedback from and send the invitation. Invite people by name so you can follow up on what they say, and tell them you want constructive feedback. Each survey takes about two minutes to answer.
  4. Reflect on the results. When responses come in, review the scores and any written comments. Note what surprised you, save your reflections, and set up follow-up conversations with anyone whose feedback you want to understand better.
  5. Set an Improvement Goal. Turn one insight into a concrete Improvement Goal — describe the goal, your current situation, and your plan. Revisit it regularly and track your progress across future surveys.
  6. Publish your Journey Card. Turn your results into a QR-verifiable Journey Card you can share on your CV, a proposal, or your LinkedIn profile. It covers a fixed range of surveys and can't be cherry-picked, so anyone can scan and verify it.

What you need before you start

You don't need much — and nothing to install:

  • An email address to create your free account at go.feedbackjourney.com.
  • A few people to ask. Colleagues, a client contact, a project lead, or workshop participants — the people who have actually seen your work.
  • Two minutes of their time. That's all a survey takes to answer, and responders don't need an account.

When should I send my first survey?

Send it once people have had a real chance to form an impression — often around three months into a new team, or at the end of a project, sprint, or workshop. For a first survey, invite the people you worked most closely with. The goal is to confirm you've had a good start and to gather pointers on where to focus next. For a deeper walkthrough, see how to use Feedback Journey.

What happens after the responses come in

When the survey ends, review the scores and any written feedback. Ask yourself what matched your expectations and what surprised you, then save your reflections. Turn one insight into an Improvement Goal and track it across your next surveys — that's how continuous improvement works. Finally, publish your results as a Journey Card.

What does it cost to start?

Nothing to begin. The free plan (no credit card) lets you run a real survey and see your Journey Card before you pay. When you're ready for more, here are the plans:

What does Feedback Journey cost?

Feedback Journey costs nothing to start and €67 per year for one person. A whole organization is €1,500 per year, with no charge per seat. Every plan includes all three survey types, so pick the one that fits you today and upgrade whenever you need to.

Free Trial

Free

No credit card required.

  • Up to 3 surveys
  • Up to 5 invited respondents
  • Access to all survey types

Single User

€67 per year

Or pay €24 every three months.

  • Unlimited surveys
  • Unlimited respondents
  • Improvement goals & Journey cards

Organization

€1,500 per year

One price for your whole team.

  • Everything in Single User
  • Organization-wide dashboard
  • Department management
  • Role-based access control

All prices exclude VAT. We bill through Stripe.

An organization can invite every colleague without the price going up. That keeps the cost predictable however fast the team grows.

Getting-started FAQ

Ready to start?

Create your first survey in a few minutes — free, no credit card required.

Start free — no credit cardSee an example Journey Card