Start your Feedback Journey
Starting with Feedback Journey takes a few minutes: create a free account, send a short two-minute survey to the people you worked with, learn from the results, and turn them into a QR-verifiable Journey Card you can share. This guide walks you through every step, from your first survey to a track record others can check for themselves. It's free to start — no credit card required.
Start free — no credit cardSee an example Journey Card
How do I start my Feedback Journey?
Feedback Journey runs one simple loop you repeat after every engagement. Here's how to begin:
- Create your free account. Sign up at go.feedbackjourney.com. No credit card is required, and the free plan lets you run up to 3 surveys with 5 respondents so you can see a real Journey Card before you pay anything.
- Choose a survey type. Pick the survey that matches how you work: a long-term collaboration survey for ongoing teams, a delivery survey for a one-off service or project, or a workshop survey for a session or course. The questions are fixed and comparable, so your scores mean the same thing every time.
- Invite the people you worked with. Add the colleagues, clients, or participants you want feedback from and send the invitation. Each survey takes about two minutes to answer, and respondents can reply anonymously to keep the feedback honest.
- Reflect on the results. When responses come in, review the scores and any written comments. Note what surprised you, save your reflections, and set up follow-up conversations with anyone whose feedback you want to understand better.
- Set an Improvement Goal. Turn one insight into a concrete Improvement Goal — describe the goal, your current situation, and your plan. Revisit it regularly and track your progress across future surveys.
- Publish your Journey Card. Turn your results into a QR-verifiable Journey Card you can share on your CV, a proposal, or your LinkedIn profile. It covers a fixed range of surveys and can't be cherry-picked, so anyone can scan and verify it.
What you need before you start
You don't need much — and nothing to install:
- An email address to create your free account at go.feedbackjourney.com.
- A few people to ask. Colleagues, a client contact, a project lead, or workshop participants — the people who have actually seen your work.
- Two minutes of their time. That's all a survey takes to answer, and responders don't need an account.
When should I send my first survey?
Send it once people have had a real chance to form an impression — often around three months into a new team, or at the end of a project, sprint, or workshop. For a first survey, invite the people you worked most closely with. The goal is to confirm you've had a good start and to gather pointers on where to focus next. For a deeper walkthrough, see how to use Feedback Journey.
What happens after the responses come in
When the survey ends, review the scores and any written feedback. Ask yourself what matched your expectations and what surprised you, then save your reflections. Turn one insight into an Improvement Goal and track it across your next surveys — that's how continuous improvement works. Finally, publish your results as a Journey Card.
What does it cost to start?
Nothing to begin. The free plan (no credit card) lets you run a real survey and see your Journey Card before you pay. When you're ready for more, here are the plans:
What does Feedback Journey cost?
Choose the plan that fits you today. Upgrade or join an organization at any time.
Free Trial
Free
No credit card required
- Up to 3 surveys
- Up to 5 invited respondents
- Access to all survey types
Single User
€67 per year
or €24 per 3 months
- Unlimited surveys
- Unlimited respondents
- Improvement goals & Journey cards
Organization
€1,500 per year
Predictable pricing for your whole team
- Everything in Single User
- Organization-wide dashboard
- Department management
- Role-based access control
All prices excl. VAT. Subscription billed via Stripe.
Organizations can invite all colleagues without increasing the price, making costs predictable and easy to manage.
Getting-started FAQ
Ready to start?
Create your first survey in a few minutes — free, no credit card required.
